How rank works
Every talent and agency gets one score per category, from 0 to 100. Brands and visitors see the position and tier; only you see your own breakdown.
The score
Score = the weighted factors below, minus any penalties. Boards are rebuilt every night, and within 15 minutes of a job finishing.
Jobs completed through the app. Grows quickly at first; 50 jobs gives full marks.
Average stars, starting from a neutral 4.0 so a single review can’t swing it. Verified brands count fully; unverified brands count half.
Share of jobs marked done by the agreed end or delivery date.
Share of brands who hired you twice or more.
Requests answered before they expire, and how fast. Under an hour is full marks.
Share of jobs finished in the last 90 days.
Tiers
Tiers are overall, not per category. Moving up is instant; a drop applies only if it holds for 14 days.
| Tier | What it takes |
|---|---|
| GoldGold | 25+ finished jobs and 4.6★ or more, and no lost dispute in the last 90 days |
| SilverSilver | 10+ finished jobs and 4.3★ or more |
| BronzeBronze | 3+ finished jobs and 4.0★ or more |
| NewNew | Fewer than 3 finished jobs |
A profile with 3 or more jobs but a rating under the Bronze line shows no tier badge.
Penalties
Penalties count in full for 30 days, then fade to nothing by day 90. You can contest a penalty once, within 7 days, through a dispute; it is removed if overturned. Late cancels by brands don’t change anyone’s rank, but they show on the brand’s profile.
Fair exposure
Search is not the ranking board. To give new talent a fair start, every page of 20 search results keeps three places for New profiles.
Ranking boards never show featured results or reserved places. Position on a board is earned only.
Questions
After 3 finished in-app jobs in a category, with a published profile. Before that, you show as New and get reserved search places.
Yes. The agency gets the job on the agency board, and every assigned member also gets it counted on their own score, with the review credited “via” the agency.
The job’s effect on rank is paused until the platform team decides.
Yes, on your Rank page: each factor, any penalties, and what would move you up.
No. Featuring buys a labelled place in search only. It never touches rank or boards.
See who leads each category this week.